WX2 | 2.4G Wireless Microphone System

flykantech.com WX2 is an ultra-compact Wireless Microphone System that is unique in its clip’n’go versatility and incredibly compact form-factor. The transmitter features an in-built Omnidirectional Condenser Capsule and can be used as a clip-on mic or with a lavalier, sending crystal-clear, broadcast-grade audio via 2.4GHz digital transmission to the on-camera receiver. It’s the perfect wireless mic solution for content creators in all disciplines: filmmakers, on-camera presenters, newsgatherers, vloggers and more.

Note - The wireless transmission frequency is 2.4GHz, which meets European R & TTE Directive 1999/5/EC's requirements, its radiation will do no harm to human body(far less than phone's radiation).

1. Purpose
The RMA Policy outlines the process for returning products purchased from flykantech.com for repair, replacement, or credit.

2. Eligibility for RMA
Products may be eligible for return if they meet the following criteria:
a. The product is defective or not functioning as intended.
b. The return request is made within [insert timeframe, e.g., 30 days] of the original purchase date.
c. The product is in its original packaging and includes all accessories, manuals, and documentation.

3. RMA Request Process
To initiate an RMA request, please follow these steps:
1. Contact Customer Support:
2. Provide your order number, product details, and reason for return.

RMA Issuance:
1. Upon verification of your request, we will issue an RMA number.
2. You will receive instructions for returning the product.

Shipping the Product
1. Clearly write the RMA number on the outside of the package.
2. Ship the product to the designated address provided with the RMA instructions.

4. Inspection and Approval
Upon receipt of the returned product, our team will inspect it to verify the reported issue.
If approved, we will proceed with the repair, replacement, or credit as applicable.
If the product is found to be in working condition, we may charge a restocking fee or deny the return.

5. Refunds and Credits
Approved RMAs will be processed within [insert timeframe, e.g., 7-14 business days].
Refunds will be issued to the original payment method or as store credit, depending on your preference.

6. Non-Returnable Items
The following items are non-returnable:
Products that have been altered or modified.
Items not purchased directly from flykantech.com.
Consumables or items that have been opened or used.

7. Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped or defective product).

8. Contact Information
For questions or concerns regarding this policy or the RMA process, please contact our Customer Support team at:
Email: [insert email]
Phone: [insert phone number]

9. Policy Updates
flykantech.com reserves the right to update this RMA policy at any time. Changes will be posted on our website, and it is the customer’s responsibility to review the policy periodically.